Denise Airey – Director

Qualifications: RN, RM, B.Nursing, Critical Care Certificate, Certificate IV Workplace Assessment & Training, Certified CPR Instructor, ACCCN Certificate in Adult Advanced Life Support, ACCCN Certificate in Paediatric Advanced Life Support, Graduate Diploma in Further Education & Training (in progress), MACN, MACCCN, MAAMHP

Denise Airey started the education service in July 1994 and since then has been instrumental in developing a professional customer-focused business. Denise possesses over 40 years experience in the health industry including speciality areas of Education, Resuscitation, Intensive Care, Midwifery and Thoracic/Respiratory Medicine.

Denise is a Registered Nurse/Midwife with a Bachelor of Nursing and Critical Care Certificate. Denise has a Certificate IV in Workplace Assessment & Training, is a Certified CPR Instructor and is currently undertaking a Graduate Diploma (Further Education & Training). She is a Member of the Australian College of Nursing (ACN) as well as the Australian College of Critical Care Nurses (ACCCN) and the Australian Association of the Manual Handling of People (AAMHP).

Denise is honored to have been selected to represent ACN on the Australian Resuscitation Council (ARC) – Queensland Branch (article). She has been the Resuscitation Coordinator for a number of metropolitan hospitals, attending numerous cardiac arrests during her career. Denise has also been involved in retrievals and critical patient transfers as well as worked in rural hospitals.

Denise is a dynamic presenter with a passion for education! She has presented papers at national conferences including a paper on Professional Partnerships at a Royal College of Nursing Australia national conference. Denise has lectured for Australian Catholic University and Queensland University of Technology. She is driven by her main goal which is to provide high quality, cost-effective training which is accessible to all healthcare professionals. Denise believes education and training is the foundation upon which all strong organisations & careers are built.

Education Consultants

Our Education Consultants are dynamic presenters who are currently practicing in their field of expertise. Here’s just a sample of our excellent team….

Kylie Evans

Qualifications: Nursing
Certificate IV in Workplace Assessment & Training
Adult Advanced Life Support Certification
Paediatric Advanced Life Support Certification

Kylie has extensive experience in surgical nursing, medical nursing, spinal/rehabilitation care and education. Kylie’s expertise lies education and the delivery of ALS/PALS courses throughout Australia. Since commencing with HealthCare Training Service in 2017, Kylie has been instrumental in the continued improvement of our service. She is customer-focused with a commitment to deliver training in a support learning environment, providing confidence for candidates to enhance their knowledge and skills.

Jane Burgess

Qualifications: RN, BN, Critical Care Certificate
Certificate of Intensive Care
Graduate Diploma Critical Care Nursing
Certificate IV Workplace Assessment & Training
Certificate in Advanced Life Support
Member of Australian College of Critical Care Nurses (MACCCN)

Jane possesses vast experience in Critical Care / Intensive Care nursing. She has attended and presented at numerous critical care and resuscitation conferences over many years. Jane is a much admired educator whose calming demeanor is able to instill confidence and bring out the best in her learners. Jane has been a valued member of our team for more than 20 years.

Annie Rodriguez-Letters

Qualifications: RN, Bachelor of Nursing
Certificate of Critical Care
Immunisation Program Certification
Adult Advanced Life Support Certification
Paediatric Advanced Life Support Certification

Annie s a highly valued clinician with extensive experience in Intensive Care Nursing as well as Cardiac and General Surgical Nursing. Annie is passionate about education and support for her colleagues with managing the deteriorating patience and cardiac arrest. Annie’s passion for resuscitation education has intensified over the recent years, having attended a number of resuscitation events.

Gina Rowe

Qualifications: RN, BN, Post-Graduate Diploma Critical Care
Masters of Nursing majoring in Critical Care
Graduate Certificate Business Management
Company Directors Course
Advanced Life Support Certification

Gina is a highly experienced Intensive Care Nurse with extensive experience in tertiary intensive care units. Gina has held the CN Resuscitation Role as well as being Simulation Coordinator for a major metropolitan hospital, attending numerous cardiac arrests and reviewing cardiac arrest outcomes. Gina was also a member of the ICU Outreach Service. Gina is a highly regarded healthcare professional with a passion for education. She is able to quickly build a strong rapport with learners, creating effective learning opportunities.

Peta Anderson

Qualifications: RN, BN, MHSc (Ed)
Masters of Health Science (Education)
Critical Care Certificate
Paediatric Cardiac Nursing Course
Certificate Scenario Design for Simulation – Based Education
Certificate Learning Conversations: Feedback & Debriefing in Clinical Practice and in Simulation
Certificate Critical Care Nursing – SURGE
Certificate Articulate Storyline 360
Certificate Advanced Life Support
Certificate Paediatric Advanced Life Support

Peta is a highly regarded critical care nurse and an exceptional educator. Peta has extensive experience as an educator with more than 18 years of her career devoted to supporting the learning and development of colleagues. Her vast clinical education experience is supported by her achieving a Masters of Health Science (Education) along with advanced studies in scenario design for education, learning conversations, feedback and debriefing in clinical practice. We are incredibly lucky to have Peta join to our team.

Haley Brownlie

Qualifications: RN, BN
Cert IV in Training and Assessment
Anaesthetic Nursing Course
Certificate Advanced Life Support
Certificate Paediatric Advanced Life Support

Haley’s main areas of expertise is anaesthetics and advanced airway management. Haley has held Clinical Teaching positions in Anaesthetics and is the Paediatric Resource Nurse for the Peri-operative Unit. Haley also has experience in Intensive Care nursing (Public & Private Sector), Respiratory nursing, Emergency nursing and Rural nursing as well as having worked in a Cardiac medical / Heart and Lung Transplant Unit.

Jeremy de la Vega

Qualifications: RN, BN
Grad Diploma Clinical Leadership & Management
Certificate Advanced Life Support
Certificate Paediatric Advanced Life Support

Jeremy possesses vast clinical experience in the specialty of Cardiac Nursing.  Jeremy is a skilled clinician with a passion for providing education and ongoing professional development to his colleagues.  Jeremy has also been lecturing in the Cardiac Rehab Program, which sees him combine his clinical knowledge with the desire to provide education in a supportive, encouraging and mutually respectful manner.  Jeremy is a valued member of our team.

Miriam South

Qualifications: RN, BN, RM
Grad Certificate Intensive Care Nursing
Grad Certificate Health Science (Health Services Management)
Diploma of Leadership & Management
Grad Diploma Psychology
National Accreditation Crisis Support Skill Set
Certificate IV Adult Training & Assessment
Certificate Advanced Life Support
Certificate Paediatric Advanced Life Support

Miriam has developed exceptional knowledge and skills in all aspects of critical care nursing. Miriam has worked in tertiary facilities in both Brisbane and Sydney, as well as many years with RFDS and Retrieval Services, which has broadened her already extensive talents. Miriam provides care in a wholistic manner taking care of the physical, emotional and psychological needs of her patients. Miriam has held a number of managerial positions, however her passion lies in education and she excels in the provision of training to her colleagues, in which again she engages a wholistic approach to her course facilitation, providing a nurturing learning environment and placing students at ease to bring out the best of their abilities. Miriam is our Sydney based Education Consultant for which we are extremely grateful.

Viviana Pineda Velez

Qualifications: BPhys, MPhysio
Certificate Adult Advanced Life Support Instructor (AHA)
Certificate Paediatric Advanced Life Support Instructor (AHA)
Certificate Advanced Life Support
Certificate Paediatric Advanced Life Support

Viviana possesses extensive knowledge in physiology and pathophysiology, with specific interest in trauma and cardiorespiratory care. Before coming to Australia, Viviana was an Instructor/Trainer in Adult and Paediatric Advanced Life Support for the American Heart Association (AHA). Viviana has a number of publications to her credit, articles and books, in the field of airway management, oxygen therapy in emergency rooms and mechanical ventilation. Viviana’s profound knowledge base, her enthusiasm for education and her kind, caring demeanor culminates in her being a valued and sort after Education Consultant. We are fortunate to have Viviana on our team.

Administrative Staff

Our committed administrative team provides valuable support to our trainers ensuring the smooth functioning of day to day activities which enable the delivery of high-quality training.

Kencho Lhamo

Administration Assistant

Qualifications: BA
Bachelor Arts (English & Environmental Studies)
Certificate Office Management

Kencho has extensive experience as a personal assistant and administrative assistant providing service to high level government officials over many years. Kencho also possesses additional training at university level in Labour & Administration; Employment Act & Regulation; Service Delivery; Office Management; Human Resources, Personnel Administration & Essential Secretarial Skills; Essential Computer Skills; as well as Modern Office Administration & Management. Kencho is an asset to our team and a tremendous support.

Tylah Pearce

Executive Assistant/Resource Manager

Tylah has varied experiences in resource management and logistics.  Tylah is service driven and possesses advanced skills in customer relations.  He supports our team and business function in a variety of creative ways.  Tylah is integral to the day to day running of our business.